Our Round Robin for Podio allows you to reassign lead items to multiple agents automatically. Round Robin automatically cycles through a list of available agents and assigns a new lead to whoever is next in line.
Adding more agents is as easy as adding an item to a Podio app. Agent unavailable? Mark him as Inactive to skip his turn.
Round Robin requires one app that will act as Leads Queue. Leads created in Leads Queue app will be distributed between available agents automatically. Lead item should include caller id and message fields.
Setup fee: $499. Includes one Queued Leads app and up to 10 Leads apps for agents.
Additional Queued Leads app are available for a fee of $99 per app.
Maintenance fee: $35 per month for up to 2 Queued Leads apps.